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Terms of Service with Clare Duffy
New technologies like artificial intelligence, facial recognition and social media algorithms are changing our world so fast that it can be hard to keep up. This cutting-edge tech often inspires overblown hype — and fear. That’s where we come in. Each week, CNN Tech Writer Clare Duffy will break down how these technologies work and what they’ll mean for your life in terms that don’t require an engineering degree to understand. And we’ll empower you to start experimenting with these tools, without getting played by them.

Are Self-Driving Cars Safe? We Got Into a Waymo to Find Out
Terms of Service with Clare Duffy
Jun 2, 2026
Self-driving cars have hit the road. What does that mean for the future of driving? On a Waymo ride through San Francisco, Clare asks Waymo executive Nicole Gavel about the technology behind robotaxis and how Waymo works to keep people safe.
Terms of Service is a CNN Podcasts and Goat Rodeo production. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Dan Bloom is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez.
Episode Transcript
Clare Duffy
00:00:03
Hi Nicole.
Nicole Gavel
00:00:04
Hi Clare. Great to see you.
Clare Duffy
00:00:06
Yeah, thanks for doing this.
Nicole Gavel
00:00:07
Of course.
Clare Duffy
00:00:07
'And hello to our Terms of Service listeners. I'm CNN Tech reporter Clare Duffy and as you can see or probably hear if you're listening to this, we are recording today's episode from the back of a Waymo robo-taxi. The idea of self-driving cars has long been symbolic of the future but they're now very much a present-day reality expanding to cities across the United States and the world. But if you've never been in one, the idea of riding in a car with no driver can feel daunting. And this technology raises questions about safety and the future of transportation. That's why I'm here today with Nicole Gavel, Head of Business Development and Strategic Partnerships at Waymo. We're going to take you with us on a Waymo ride through San Francisco while we discuss the technology that makes these cars go, where you can expect to see Waymos showing up. And how the company works to keep passengers and pedestrians safe on the road. Nicole, thank you for being here.
Nicole Gavel
00:01:02
Yeah, thank for joining me on a Waymo ride.
Clare Duffy
00:01:04
This is so fun. Okay, so I'm gonna put my seatbelt on.
Nicole Gavel
00:01:08
Yeah, buckled up?
Clare Duffy
00:01:09
Let's do it. So we just press start ride?
Nicole Gavel
00:01:12
Okay, yeah. Press start right whenever you're ready to go.
Clare Duffy
00:01:17
Here we go, heading to Alamo Square Park. Okay, so let's just talk for a second about where we're leaving from. We were just at the Waymo Depot. This is where all the Waymos of San Francisco come to hang out when they're not driving around. Tell us about where we just were.
Nicole Gavel
00:01:37
'Yeah, so at the depot we have charging. So we have a 100% electric vehicle fleet in these Jaguar I-Paces. So electric vehicle charging is a big part of what they need. We also have service and maintenance to do regularly scheduled servicing with tire changes, things like that. So there's technicians and folks who are able to take care of the fleet, keep it ready to go, clean and in service for riders.
Clare Duffy
00:02:06
All right. I've been in Waymo once before, but it's still like, it's just so crazy to see the steering wheel move. You have been the head of business development and strategic partnerships at Waymo for almost just about six years. At the time when you joined, Waymo rides were available in only one city. Now you're in 10 and counting. What has it felt like to be at the center of this growth over the last six years?
Nicole Gavel
00:02:32
'It's honestly been incredible. You know, 2020 is when I joined Waymo. And yeah, like you said, we were just getting started. And you know, the questions we were asking ourselves at that time was, you know can this be deployed safely? And now fast forward, you now, five and a half years and we just launched our 11th city today, actually --
Clare Duffy
00:02:55
Oh my, exciting.
Nicole Gavel
00:02:58
'-- to the public and you know It's really more about, you know scale and how do we get it to more people in more places? That's what we're all about today.
Clare Duffy
00:03:07
And you, personally, ride in Waymos how often?
Nicole Gavel
00:03:11
Literally every day.
Clare Duffy
00:03:12
To work? To just around?
Nicole Gavel
00:03:14
Yeah. I live in San Francisco, so I have the great privilege of being able to ride, ride to the office, do errands, pick up groceries. There's a trunk back there that you can fit a lot in, even ride to the airport, which has been really exciting actually to launch the service to and from the airports, starting with Phoenix, Sky Harbor, now San Francisco, San Jose, and San Antonio is our latest.
Clare Duffy
00:03:43
So how many Waymo vehicles are currently in service around the United States, do you know?
Nicole Gavel
00:03:49
Yeah, about 3,000 vehicles we have in service for riders.
Clare Duffy
00:03:55
I wanna talk a little bit about what we're seeing, what the car looks like, what you can control in here. So maybe we'll just start with the screen. Tell me a little about what you're seeing.
Nicole Gavel
00:04:04
Yep. So here on this screen, we're seeing kind of a visualization of what the car sees. So you can see all of these cars here in a little bit of traffic that we have here. You can see the Waymo vehicle stopped at our stoplight here. We indicated that that stoplight is red. You can also have the car pull over.
Clare Duffy
00:04:25
Okay, this is a question for me actually, like, could you get it to stop if you needed to stop for some reason?
Nicole Gavel
00:04:30
Yep, you can get it to stop and the Waymo vehicle will find the kind of first place to pull over safely.
Clare Duffy
00:04:38
Pulling out into traffic.
Nicole Gavel
00:04:38
Yep, we're going to take our opportunity to pull out here in this traffic. And if you wanted to talk to rider support at any time, there's just one button away to be able to call support in case you wanted to talk a human that's on the line.
Clare Duffy
00:04:53
Got it. And you can just use your music or whatever you want to listen to.
Nicole Gavel
00:04:56
So we actually have a partnership with Spotify. So you can connect in your own personal Spotify account.
Clare Duffy
00:05:01
Okay.
Nicole Gavel
00:05:02
And then in addition to Spotify, even if you didn't have an account, you can choose from iHeart radio channels, YouTube music, and then here we can also change the view so you can see your route on the map.
Clare Duffy
00:05:17
Cool. It's crazy to see like the full scope of what the car is seeing. Like as a human driver, you wouldn't necessarily be paying attention to these cars that are way over there, but the car sensing all of that and that there's another Waymo among them.
Nicole Gavel
00:05:33
Yeah, we indicate the Waymos on there.
Clare Duffy
00:05:36
What kind of data do you have on people that are using Waymos? Like how often are people riding in them? What are people using the service for?
Nicole Gavel
00:05:44
Yeah, a whole range of trips, really, you know, touch about commute. People take Waymo to and from their office, but also to and from public transit, you know, if they're commuting further away. So BART here in San Francisco, Caltrain, we see it for everyday errands. This is like getting your kids to soccer practice. This is, you know, groceries, picking up things from the store and going out. You know, for myself, going out at night as a woman, you know, sometimes it's really nice to get in a Waymo and to not have to worry about, you know being bothered.
Clare Duffy
00:06:25
Right.
Nicole Gavel
00:06:25
Or you know that you're going to get home safely.
Clare Duffy
00:06:29
Yeah, yeah, are you going to be in a car with another person who is who is going to be respectful and safe? Help us understand what's happening under the hood, under the wood here, that makes this possible. How does the car know how to drive? How does it know what's going on around it and the rules of the road?
Nicole Gavel
00:06:47
'Yeah, so the Waymo Driver is what we call our fully autonomous driving system. And it's a combination of a bunch of different sensors in the car. And these are cameras, these are LiDAR sensors and radar sensors. And all of that is what the car is able to perceive in real time. And the Waymo Driver takes all that information and we have a software that the computer is right here onboard the vehicle. And we're able to take in those inputs, understand all these things that are happening throughout the road and make predictions about what they're all going to be doing so that we can decide what the vehicle should do next most safely. And all of that decision-making happens right on board the vehicle.
Clare Duffy
00:07:39
Right, in real time. In real time, wow. And the LiDAR sensors, that's the like sort of blinky things all around the car and on the roof.
Nicole Gavel
00:07:48
Yeah, the spinner, so it's the big one on top and that actually sees 360 degrees, so all directions, and basically the length of three football fields. Wow. So much further than, you know, your average human driver is gonna be able to see. We also have smaller LiDAR centers on the sides of the vehicles to be able to see near fields, as well as radar to help detect motion, especially in areas where, you know, it might be blocked by a camera or a LiDAR sensor.
Clare Duffy
00:08:21
This is something I've been curious about the steering wheel moves as it's driving. Does it have to do that or does it just do that to like make you feel like it's less weird as a rider?
Nicole Gavel
00:08:29
Um, it's not. What's interesting about the steering wheel, it's not connected in the way that you would think. Like you can't actually pull it.
Clare Duffy
00:08:37
If I moved it, it wouldn't change the direction of the car.
Nicole Gavel
00:08:40
No, no. So it's not connected in the same way, but from federal regulations require that steering wheels and brakes are still available on the vehicle.
Clare Duffy
00:08:52
That's so interesting because you can't actually manipulate the car with the steering wheel but it has to be there?
Nicole Gavel
00:08:58
Well, what's interesting it's actually useful for first responders in the cases where, you know, someone may need to move the vehicle.
Clare Duffy
00:09:05
Okay.
Nicole Gavel
00:09:06
So we actually do a lot of training for first responders, you know police, fire, emergency responders, who, you now, if there's a problem, can actually access the vehicle and they can get in, they can turn off the autonomous mode and drive the car away manually.
Clare Duffy
00:09:25
'Interesting. Okay, so it still is a fully functioning, non-autonomous car, too. Equally like if you are a regular rider and you touch the brakes, do those also not work?
Nicole Gavel
00:09:37
They do not work.
Clare Duffy
00:09:37
Okay.
Nicole Gavel
00:09:38
Yeah, and so this is the beauty of fully autonomous driving, is that clearly no one is in the driver's seat and no one needs to be.
Clare Duffy
00:09:47
Yeah, can you sit there if you're, as a rider, you just want to?
00:09:50
Right now, no. We prohibit our riders from sitting in this seat. And it's also important for them to know that the Waymo driver has the control of the vehicle at all times.
Clare Duffy
00:10:02
'Mm-hmm. Are there cameras watching the passengers? Like, I'm wondering how you avoid people smoking or engaging in hanky-panky in the back of the car. Because I don't think you want to get in the car after that has happened.
Nicole Gavel
00:10:14
We do have cameras in the vehicle, and that is what they're there for, to make sure that riders are safe, to make that they are upholding the terms of service. So we do have those cameras on. We do also have microphones in the vehicles, but they're not on.
Clare Duffy
00:10:35
Okay.
Nicole Gavel
00:10:35
So we're having a private conversation, which, you know, eventually will be public in a different way. Yeah, the microphones are always off until a rider support, you know, in the case that they need to come on the vehicle, they can see the rider and they can communicate with the rider.
Clare Duffy
00:10:52
Got it. Okay, and where does the footage go from the cameras?
Nicole Gavel
00:10:56
So we have a system that's able to communicate with our rider support professionals so they can see that. If it needs to stop or pull over, if there's a flat tire or things like that, we use that video footage to be able to, in those kind of emergency situations, kind of rescue the vehicle or help the rider, is generally how that's used.
Clare Duffy
00:11:19
Are you learning from that? Like how people are using the cars?
Nicole Gavel
00:11:26
Yeah, I would say we're always kind of learning from, you know, rider feedback.
Clare Duffy
00:11:31
Okay.
Nicole Gavel
00:11:32
So there's also a place in the app, or you can do this online, to get feedback from riders to say, oh, well, you know I wanted to do, you know a different pickup. How do you make that easier for me? Or I was expecting this, but this happened. One of the things that people in the early days asked us for was music.
Clare Duffy
00:11:54
Uh, huh.
Nicole Gavel
00:11:55
That was a kind of a number one request.
Clare Duffy
00:11:58
Yeah, I feel like being able to choose your own music, like everyone has had that experience where they get in an Uber at 5 a.m. to go to the airport and they're playing like techno or something.
Nicole Gavel
00:12:08
Exactly.
Clare Duffy
00:12:08
I'm gonna die.
Nicole Gavel
00:12:10
So, it's nice to get. If you want spa music, you can do that. If you wanna sing at the top of your lungs to your favorite song, you could do that.
Clare Duffy
00:12:18
And what about cleanliness in between rides? Like are you monitoring if somebody left a car really dirty that someone else isn't gonna get in that car?
Nicole Gavel
00:12:27
Yeah, exactly. So actually when the rider leaves the car after their trip is over, we actually can do a scan of the interior of the car with the cameras to see if there's any thing left behind. That could include trash, but it also could include like your purse or your phone. So we're actually able to identify that quickly and get the items back to the riders.
Clare Duffy
00:12:50
Interesting, that's cool. So then someone isn't getting in the car with your phone in the back seat.
Nicole Gavel
00:12:55
Exactly. So the car will then in those cases if it's dirty or if something's left behind the car can just route back to the depot and that can be taken care of.
Clare Duffy
00:13:05
I think, obviously, one of the major concerns that people have about driverless cars, just thinking about the concept of it, is safety. And there have been some highly publicized incidents over the past few months where Waymo's blocked ambulance routes or went around school busses, shut down in the middle of a power outage. In San Francisco, there was this incident where a bodega cat named Kid Cat was killed by Waymo. And in some cases, those are things that maybe a human driver would have done differently, but maybe not all of them, the cat, being people run over cats. How confident should riders feel that Waymo's are safe?
Nicole Gavel
00:13:43
'Very confident. I think our, I talked to you a little bit about the data and that safety record can speak for itself. So in any of these cases where it's an opportunity to learn and listen and improve the Waymo driver and our experience, we absolutely do that. And I think we do that with a lot of transparency and we do a lot with a data-driven approach. And so now we've driven. Over 200 million miles fully autonomously. We just updated our studies around safety for 170 million miles, where we compare the performance of the Waymo driver in the cities where we operate to human drivers. And we found that we're not just a little bit better and more safe, we're a lot. So we've found that there's actually a 13-fold increase in accidents when you have a human driver versus when Waymo is present. And these are accidents that are injury-causing. These are accidents with pedestrians, some of the most vulnerable in the roadway. And so Waymo, we've always been about safety and everything we do is really safety first. And any opportunities we have to learn and improve, we take them.
Clare Duffy
00:15:02
Why is that, that the car is so much safer than a human driver? Is it just the sort of like consistency that, you know, a car isn't going to get distracted on their phone or be tired or whatever it is?
Nicole Gavel
00:15:15
Yeah, a lot of it's that, no distracted driving, no drunk driving, Waymo follows the rules of the road. We're also a patient driver, taking the speed limit into account.
Clare Duffy
00:15:29
Right.
Nicole Gavel
00:15:30
'Fully stopping at four-way intersections.
Clare Duffy
00:15:33
I want to ask you a little bit about how the cars and how the company learns from some of these incidents where things don't go as you might expect and this incident where cars were going around school busses with their stop signs up in Austin. From what I understand Waymo updated its car software and then that kept happening. How do you learn from those incidents and correct around that.
Nicole Gavel
00:15:57
'Yeah, we take a deep look at how the software is performing both in a real world data, so we take that back, but then also we've built a model where we can do simulation. We've actually driven billions of miles in simulated environment and we have a very realistic, real-life simulation that allows us to kind of change, you know, any different permutation and see how the Waymo driver. Is performing and should perform. And I'd say another huge piece of it is listening to community members. This includes first responders, so police, fire. This includes members of the community, stakeholder groups, and trying to understand what was their expectation? What do they need? How do we actually meet them? And not just meet their expectations, but improve on what they expect from us.
Clare Duffy
00:16:56
What kind of testing has to happen before the Waymo can be out in public and accessible to riders?
Nicole Gavel
00:17:04
Yeah, so we actually have a very comprehensive safety framework which we actually published to the public back in 2020. So folks can understand how comprehensively we look at safety because it's not just the performance of the driver, it's the operations, you know, it is the car itself. So, we look across many different forms of safety. And we benchmark ourselves across all of those different criteria. And only then, once we've deemed that there's a high enough performance relative to our high bar, that's when we're able to say like, okay, this is ready to be in service to riders. All of that gets tested on the employees of Waymo beforehand, too.
Clare Duffy
00:17:56
You're the guinea pigs.
Nicole Gavel
00:17:57
Yeah, we'll get in the cars beforehand. And so we wouldn't put something out in the public, obviously, that we wouldn't feel comfortable ourselves testing out. And we also test out new features, user experience type things as well.
Clare Duffy
00:18:11
Got it. So as of today, you're in 11 cities, congratulations.
Nicole Gavel
00:18:14
Thank you.
Clare Duffy
00:18:15
'And there are like two dozen more-ish that are coming soon. How far are you hoping to expand?
Nicole Gavel
00:18:23
'This may sound a little bit odd, but it, to us, based on our safety record, feels like we have an imperative to get this life-saving technology out to more people in more places. And so we have plans to launch several additional cities here in the U.S. We've also just started to build out our operations internationally. So we have cars in Tokyo and in London. And yeah, we just think with 1.3 million or so deaths that are caused by roadway accidents each and every year, there's kind of 40,000 of them just here in the U.S., that we really have an opportunity to save lives.
Clare Duffy
00:19:11
'Do you think that -- This is maybe a crazy question, but is there a world where roadway deaths are eliminated because of this technology?
Nicole Gavel
00:19:22
We think so.
Clare Duffy
00:19:23
Hmm.
Nicole Gavel
00:19:23
Yeah.
Clare Duffy
00:19:25
When you expand to new cities, and I know that's key to your role, I imagine there are all kinds of new challenges in different places, whether it's sort of traffic patterns and behavior, like New York City, people walk into the street randomly all the time. In other cities, I imagine, there are weather challenges. Talk to me a little bit about that challenge and how you have to think differently as you roll out in new places.
Nicole Gavel
00:19:48
'Yeah, so the Waymo driver generalizes quite well to new places, you know, when we kind of show up for the first time. And then what we'll try to do is understand, okay, well, what's so unique about this new place? You know, is it the weather? Is it the left-hand side driving that we see in Tokyo and London and other parts of the world? So. Um, we'll then identify those things and kind of build those additional capabilities into the Waymo driver. And what's cool is it's just one driver.
Clare Duffy
00:20:27
'Mm-hmm
Nicole Gavel
00:20:28
and we in that one driver drive millions of miles each and every week. That's more than you would drive in your whole lifetime. And so the Waymo driver gets the benefit of learning from all that driving.
Clare Duffy
00:20:47
I love it. We are halfway through our route here around to the park. This is beautiful.
Nicole Gavel
00:20:53
This is Alamo Square Park where the Painted Ladies are if you look over there.
Clare Duffy
00:21:04
I imagine as you expand to new cities, one of the questions you get is what happens to the Uber and Lyft drivers that are working? What happens to the taxi drivers? Do they lose, do they lose that work? How do you think about that?
Nicole Gavel
00:21:20
Over time, there'll be a shift for sure as we introduce more autonomous vehicles, you know, into communities. But we also see it as an opportunity to expand ride hailing in general, not just autonomous. I don't use my car at all anymore, right? Because ride hailling service, particularly with Waymo, meets my needs to get around. And then additionally, you These are cars that need cleaning. That need maintenance and servicing and building out depots where they're parked and housed. And so this is also creating jobs, rider support. So we think there's expansion of jobs and kind of an evolution of driving jobs over time.
Clare Duffy
00:22:05
Got it. We have seen in some cities some Waymo backlash, protestors vandalizing cars, people trying to disable sensors. What do you think is behind that? And how do you talk to those people to get them to embrace this technology?
Nicole Gavel
00:22:24
I mean, thankfully, it's not the norm.
Clare Duffy
00:22:26
Right.
Nicole Gavel
00:22:27
'I think in general, you know, we've seen communities really welcome Waymo and make it part of their day-to-day lives. You can see it's very normal in a way in San Francisco here. And a lot comes down to education. You know, people who haven't seen something before or maybe haven't had a great relationship with new technologies. Sometimes it just benefits to be able to, you know, be out there in the community, helping them understand what we're all about and, you know how we can be a real additive part of the community. And so part of it is that, and when we are looking to have service in the city, you know work with community groups, you have cyclists. Oh, interesting. For example, or you know members of the community who may have disabilities that would otherwise have a challenge in getting around. You know, people who are blind and low vision, for example, we did a lot of work with them. They're able to feel really independent, maybe for the first time in their lives, getting around, because they don't have to rely on like a friend or someone else to drive them. And so I think when people actually feel the real benefits of Waymo, that's when maybe some of that anxiety or misunderstanding, I think, can kind of fall away.
Clare Duffy
00:23:53
This is like, again, a sort of a bigger picture thing I've been thinking about, but on one hand, we were talking about like, it's nice in a lot of ways to get into a car and not have to make conversation with somebody and not to have to worry about is that person gonna be safe? But I also wonder if this gets us into like one more area of life where we're distancing ourselves from other people. How do you think about that tension? Like where we are not sharing space and having to interact with other people? You know, I think, for us, it's creating choice.
Clare Duffy
00:24:23
'Mm-hmm.
Nicole Gavel
00:24:24
For riders, it's, you know, there may be some times where it's better to take the bus and you want to take that bus and you want that feeling of kind of like you're in a social construct and that's great. Like we want to be able to enable that. And sometimes you just want to sit in the car by yourself or even sometimes you're just are exhausted getting home from the airport and all you want do is call your kid.
Clare Duffy
00:24:48
Right.
Nicole Gavel
00:24:49
And let them know that you're on the way home. And so it's that kind of connectivity that I think Waymo can really enable. It's very kind of intentional in a way. And, you know, it's a choice that you have among a bunch of different choices to get around. I mean, you take your bike too, you know, with your friends on the weekend and have that social experience.
Clare Duffy
00:25:14
'Yeah. When you think about the future of self-driving cars, is it the sort of thing where people might start to own their own Waymos, or do you think people will stop owning cars altogether because they have this resource?
Nicole Gavel
00:25:28
Yeah, I think with fully autonomous driving, you know, having this Waymo experience may make folks choose not to buy their next vehicle.
Clare Duffy
00:25:39
Mhm.
Nicole Gavel
00:25:39
And certainly for myself, I wouldn't buy another car.
Clare Duffy
00:25:41
It's like part of living in a city in general is not having to own a car, because I feel like it was always the most expensive thing that I didn't know how to take care of very well.
Nicole Gavel
00:25:53
And so I think that that's certainly a part of it. And then for Waymo, what we're building is the Waymo Driver.
Clare Duffy
00:26:03
'Mm-hmm
Nicole Gavel
00:26:03
And that fully autonomous system can have multiple applications. So our first application is with ride hailing. It is a great way to get people used to fully autonomous driving and the kind of low, you know, entry way.
Clare Duffy
00:26:21
Right.
Nicole Gavel
00:26:21
'And then over time, we'll apply that technology to additional applications. So even today, we have a partnership with DoorDash and Phoenix to do deliveries for food and groceries. And then over time, personally-owned vehicles, that could be a part of it as well, or kind of more long haul with our free applications.
Clare Duffy
00:26:44
Oh, interesting.
00:26:45
Yeah.
Clare Duffy
00:26:45
Talking, this just sort of just came to me too when we think about the future of where this is all going. Do people stop learning how to drive? It strikes me especially because we're in San Francisco and I grew up in California and this was like one of the places that my mom took me when I was learning how to drive because of kind of the challenging city with all the hills and weird shaped streets. Do people start learning how the drive because they don't need to anymore?
Nicole Gavel
00:27:10
I mean, I have many colleagues with kids, younger kids, that they anticipate their kids not really needing to get their driver's license.
Clare Duffy
00:27:17
It's wild. A human driver, if something does go wrong, and then like I hear you that the rate of things going wrong is low, but human drivers will get a ticket. There are consequences if you mess up. Does Waymo, does the same thing apply in your case?
Nicole Gavel
00:27:36
Yeah, same thing applies. And it varies by state also that we may have additional regulations and reporting that we do to regulators and obviously you know we comply with all of that and yeah want to be good citizens.
Clare Duffy
00:27:55
Police could pull us over and give the Waymo a ticket.
Nicole Gavel
00:27:58
Yeah.
Clare Duffy
00:27:58
OK, fascinating. If someone is hesitant about the idea of riding in a Waymo, what is your pitch? What is your advice?
Nicole Gavel
00:28:06
I'd say just try it and then you can also look to our safety and scale record you know we talked about over a hundred and seventy million miles we can show through that data that we are making roads safer in the communities that we operate in and you know perform significantly better than human drivers in addition to that you know it's not an experiment. It's not a pilot. This is something that you know, we do day in and day out over 500,000 trips to paying public riders happen every week. And, you know, that's something that shows that people rely on us.
Clare Duffy
00:28:48
'Mm-hmm.
Nicole Gavel
00:28:50
And so I'd encourage anyone, you know, if you have Waymo in your community, to check it out.
Clare Duffy
00:28:55
Yeah.
Nicole Gavel
00:28:56
And you know it's not science fiction, it's real life.
Clare Duffy
00:29:01
'So this is, we're getting to see what a drop-off would be like. It's finding a safe place to stop.
Nicole Gavel
00:29:09
We'll get nice and close to the curb here, out of the lane.
WAYMO
00:29:16
You're here. Please make sure it's clear before exiting and don't forget any items in the trunk.
Nicole Gavel
00:29:19
And then we have to have a little signage since don't forget your items in the trunk, we left our purses in the truck.
Clare Duffy
00:29:24
Nice, all right. Oh, I love it while you're getting out of the car It will also tell you if a vehicle is approaching and not to get out on your side.
Nicole Gavel
00:29:30
Exactly, and I'll say cyclists approaching too if it's like a pedestrian cyclist.
Clare Duffy
00:29:36
Wow. Alright, well Nicole, thank you!



